Job Description

Biller

Our office, Southwest Florida Oral Surgery - Fort Myers in Fort Myers, FL is seeking a Biller to join our busy specialty practice.

As a Biller, you are responsible for ensuring accurate and timely submission of insurance claims, effective follow-up on outstanding balances, and proper posting of insurance payments.

Your Responsibilities:

• Submit dental claims accurately and in a timely manner, ensuring compliance with payer policies and CDT coding guidelines
• Follow up on unpaid or denied claims, resolve billing discrepancies, and submit appeals as needed
• Accurately post insurance payments and adjustments, reconciling ERAs and EOBs
• Monitor accounts receivable reports and take proactive steps to reduce outstanding balances
• Collaborate with insurance companies, dental practices, and patients to address and resolve billing-related issues
• Verify patient insurance and eligibility when needed to ensure clean claims
• Stay current on insurance plan updates, payer requirements, and billing best practices
• Support audits, system updates, and compliance checks related to billing functions
• Assist with reporting on collections, AR trends, and other revenue performance metrics
• Billing Support

As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

Your Background:

This role is a key part of the back-end revenue cycle process, working to reduce aging accounts, resolve denials, and support consistent cash flow across the practice. The Dental Biller plays a critical role in maintaining financial accuracy and ensuring claims are processed efficiently to maximize reimbursement. You also have the following:

• High school diploma or equivalent required; Associate's degree or higher preferred
• Minimum 2 years of experience in dental billing, medical billing, or healthcare revenue cycle
• In-depth understanding of dental insurance processes, CDT coding, and claim submission workflows
• Proficiency with dental practice management systems (e.g., Dentrix, Eaglesoft, Open Dental) and clearinghouse tools
• Experience reviewing EOBs, processing ERAs, and navigating payer portal.
• Strong attention to detail, time management, and problem-solving abilities.
• Ability to communicate effectively with both internal teams and external contact.
• Excellent communication and customer service skills, both verbal and written.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

If this sounds like you, you will fit right in with the team!

Why You Should Join Our Team

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their livesat home, at work and everywhere in between.

Your Benefits & Perks

• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

Position Base Pay Range

$19.25 - $24 USD

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