Business Systems Analyst Job at Nesco Resource, Mayfield Heights, OH

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  • Nesco Resource
  • Mayfield Heights, OH

Job Description

Job-ID28590279Reference26-14966TypeDirect PlacementSalary$110,000-$120,000 / yearWe are seeking an experienced and motivated INFOR ERP professional to serve as the internal subject matter expert and primary administrator for Infor SyteLine/CSI across multiple Nesco manufacturing entities. This is a high-impact, highly visible role offering the opportunity to shape ERP strategy, drive standardization, and lead transformation initiatives across seven companies.The OpportunityThis role was created to reduce reliance on external consultants, improve cost efficiency, and build sustainable internal ERP capability across the Nesco portfolio. The successful candidate will serve as a trusted partner to business leaders, a hands-on technical administrator, and an advocate for process improvement and digital innovation.You will have the opportunity to:Establish yourself as the go-to ERP authority across the manufacturing companiesShape ERP roadmap and strategy at the portfolio levelDrive standardization and efficiency improvements across sitesChampion emerging technologies, including AI and Robotic Process Automation (RPA)Work directly with company leadership and operational teamsKey ResponsibilitiesERP Administration & Platform OwnershipAssume full ownership of the SyteLine/CSI administration role across all Nesco manufacturing entitiesManage system configuration, security, user access, and ongoing maintenanceServe as the primary point of contact for ERP-related issues, escalations, and enhancementsDevelop and maintain comprehensive system documentation, including configurations, workflows, and integrationsManage 3 rd party resources in support of ERP advancement effortsDevelop and own a multi-company ERP strategy aligned with Nesco's operational and growth objectivesAdvise executive and business unit leadership on platform capabilities, limitations, and upgrade pathsEvaluate and prioritize ERP enhancements and new module deployments across the portfolioMonitor Infor release cycles and assess impact on current configurationsImplementation & Project LeadershipServe as the internal project lead for ERP implementations, upgrades, and module rolloutsCoordinate with Infor, third-party vendors, and business stakeholders to manage scope, timelines, and resourcesDevelop project plans, status reporting, and risk mitigation strategiesStandardization & Process ImprovementIdentify opportunities to standardize business processes across Nesco manufacturing companies, where appropriateLead process mapping, gap analysis, and redesign efforts in partnership with site leadershipDrive operational efficiency improvements in inter-company processes, planning, quality, sourcing, and shop floor operationsProvide ISO certification support and continuous improvement initiatives across locationsProvide end-user training, onboarding materials, and ongoing coaching to reduce training costsDevelop standardized training resources and knowledge base materials for ERP users at all levelsData Management & ReportingServe as the data expert for ERP-sourced information across the Nesco portfolioDesign, develop, and maintain reports, dashboards, and KPIs using SyteLine/CSI reporting toolsEnsure data integrity, consistency, and governance across all connected entitiesAI, RPA & Digital InnovationSupport the implementation and standardization of shop floor technologies integrated with SyteLine/CSICollaborate with operations teams to optimize production scheduling, WIP tracking, and labor reporting within the ERPIdentify and address gaps between shop floor processes and ERP capabilitiesActively identify opportunities to leverage AI and Robotic Process Automation (RPA) to eliminate repetitive, manual tasks across manufacturing companiesPartner with business leaders and IT to evaluate, pilot, and implement automation solutionsStay current on Infor's AI/ML capabilities and broader manufacturing technology trendsRequired Qualifications5+ years of hands-on experience with Infor SyteLine and/or Infor CSI in a manufacturing environmentDemonstrated experience in ERP implementation, system administration, and version upgradesProven ability to serve as an internal project lead on ERP-related initiativesStrong knowledge of manufacturing business processes: production planning, procurement, quality, inventory, and financialsExperience developing ERP training materials and delivering end-user trainingProficiency with SyteLine/CSI reporting tools, data queries, and configurationExceptional communication skills, with the ability to translate technical concepts for business audiencesWillingness and ability to travel between manufacturing sites in NE Ohio and Western PennsylvaniaBachelor's degree in Information Systems, Business, Engineering, or a related field – or equivalent practical experiencePreferred QualificationsExperience supporting multi-site, multi-company ERP deploymentsFamiliarity with Infor OS, ION, and related integration frameworksExperience with AI and/or RPA tools (e.g., UiPath, Power Automate, Blue Prism) in a manufacturing contextNesco Resource offers a comprehensive benefits package, which includes Medical, Vision, Dental, Disability, Life, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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