Job Description

Instructional Designer & Technical Writer | Fort Worth, Texas, United States
Summary


The instructional designer will be responsible for developing and maintaining Distribution Planning training program and process documentation. This role combines expertise in technical communication and instructional design to transform complex electrical engineering concepts into clear, engaging, and accessible learning experiences for employees at all levels.


The ideal candidate leverages adult learning principles and proven instructional methodologies to create impactful documentation and training solutions that drive performance and operational excellence.


Key Responsibilities


• Design, develop, and maintain performance-based training programs using Human Performance Improvement (HPI) principles, ADDIE methodology, User Experience (UX) design, and adult learning theory.


• Create engaging learning solutions across multiple delivery formats, including instructor-led training (ILT), e-learning, and blended learning environments.


• Establish and maintain documentation standards by creating templates, style guides, and governance processes to ensure consistency, accuracy, and quality.


• Develop instructional materials such as storyboards, simulations, multimedia content, hands-on exercises, and assessments to enhance learner engagement and retention.


• Utilize e-learning authoring software (e.g., Articulate 360, Camtasia, Adobe Captivate) and Learning Management Systems (LMS) to create and deliver training content.


• Develop, write, and edit comprehensive technical documentation, including work instructions, quick-reference guides, standard operating procedures (SOPs), and technical manuals.


• Partner with stakeholders and Subject Matter Experts (SMEs) to conduct learning needs assessments and support the development and continuous improvement of business processes that enhance operational effectiveness.


• Manage project timelines and deliverables for documentation and training initiatives, ensuring completion within scope and deadlines.


• Perform all essential functions and aspects of the job description including any other specific job requirements.


Key Skills


• High School Diploma, GED, or equivalent is required.


• Minimum of 5 years' experience in Instructional Design, Technical Writing, or a blended role within a technical or engineering environment.


• Proficiency with e-learning authoring tools (e.g., Articulate 360, Camtasia, Adobe Captivate).


• Experience administering or developing content within Learning Management Systems (LMS).


• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and SharePoint.


• Excellent written, verbal, and interpersonal communication skills.


• Demonstrated ability to manage multiple projects, prioritize tasks, and meet deadlines effectively.


• Self-starter, highly motivated with the ability to work independently or collaboratively.


• Strong analytical, problem-solving, and process improvement skills.


• Experience in the electric utility industry is preferred but not required.

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