Job Description
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description Summary:
As a Senior Network Engineer with Rocket Software, you are part of a global,
fast-paced IT organization with a primary mission to provide world class service
to software development labs and internal departments ensuring our employees
have access and communication systems to perform as the highest level. You will
implement equipment installation plans based on specifications, maintain each
component of the network and troubleshoot issues. You are responsible for
monitoring and maintaining Rocket Software’s corporate network and voice
components, assessing the functionality of the network routers, switches and
related equipment ensuring all network and voice equipment is maintained to
corporate and industry standard best practices. As a technical leader in
networking infrastructure, you will work on a team interacting with development
labs to design complex infrastructure and deliver the project on time and on
budget. You will identify, analyze, and resolve system issues and report on
deficiencies in configuration, process, and documentation and develop and
recommend corrective actions. You will collaborate with senior members of the
team to influence and make suggestions that aid in the designing of technical
solutions and mentor junior team members.
Essential Duties and Responsibilities:
- Maintain and monitor network infrastructure for availability and performance.
- Evaluate new networking technologies and strategies.
- Participate in project planning and delivery activities.
- Work multiple project and work streams concurrently and deliver projects on
time and on budget.
- Participate in roadmap and architecture planning activities.
- Respond to network and/or voice related incidents, troubleshoot and assess
and provide remediation plans.
- Work network related incident and trouble tickets, and on-call rotation.
- Maintain network and voice standard operating procedures, diagrams, and
maintenance plans.
* Collaborate with third-party support and service vendors to ensure the
network stays operational.
Required Qualifications:
* 5-8 years of experience in traditional WAN and LAN using Cisco products
(routing, switching, wireless) and protocols (such as HSRP, VPC,
Port-channels, Spanning Tree, VTP).
* 5-8 years of experience with routing protocol (BGP, OSPF, EIGRP), QoS and
traffic shaping.
- 3-5 years with SD-WAN technologies.
- 5-8 years in a complex, distributed and multi-OS environment with overlapping
technologies.
* 5-8 years experience with Palo Alto firewalls, Panorama, and GlobalProtect
VPN client.
- AWS, Azure or other cloud infrastructure experience.
- Excellent customer service-oriented attitude and desire to support end users
with issues of varying degrees of complexity.
- Excellent interpersonal skills.
- Thorough understanding of troubleshooting complex systems and services from
client through network/connectivity and server/storage.
* Ability and motivation to learn new technologies quickly and with minimal
support and guidance.
- Ability and motivation to mentor staff members and share knowledge.
- Effective written and verbal communication skills.
- Desire and ability to document configurations in support of a larger team.
- Experience with monitoring software such as Nagios or other network
monitoring products.
* Experience with Cisco ACI (Application Centric infrastructure) technologies
and Nexus 9K
* Experience with TACACS and Cisco ISE.
Preferred Qualifications:
* 5+ years of experience in load balancing technologies particularly F5
products, IPAM and Visio.
* Bachelor’s degree in the IT field or professional certifications from Cisco,
Palo Alto, and F5.
Travel Requirements:
Minimal <5%
Information Security:
Information security is everyone’s responsibility. A fundamental principle of
information security at Rocket Software is that all individuals in the
organization have a responsibility for the security and protection of company
information and IT Resources over which they have control, according to their
role.
#LI-Remote
#LI-JC1
Annual salary range for this position is between $105,000.00 - $141,750.00 gross
before taxes.
.
What Rocket Software can offer you in USA:
- UNLIMITED VACATION TIME AS WELL AS PAID HOLIDAYS AND SICK TIME
- HEALTH AND WELLNESS COVERAGE OPTIONS FOR ROCKETEERS AND DEPENDENTS
* LIFE AND DISABILITY COVERAGE
* FIDELITY 401(K) AND ROTH RETIREMENT SAVINGS WITH MATCHING CONTRIBUTIONS
* MONTHLY STUDENT DEBT BENEFIT PROGRAM
* TUITION REIMBURSEMENT AND CERTIFICATE REIMBURSEMENT PROGRAM OPPORTUNITIES
* LEADERSHIP AND SKILLS TRAINING OPPORTUNITIES
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse
environment and is proud to be an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard to race,
color, religion, gender, gender identity or expression, sexual orientation,
national origin, genetics, disability, age, or veteran status. Rocket Software
Inc. is also committed to compliance with all fair employment practices
regarding citizenship and immigration status.
At Rocket Software, we believe AI is a critical enabler of innovation and
productivity. All Rocketeers are expected to actively leverage AI-powered tools
and technologies, where appropriate, to enhance efficiency, improve
decision-making, and deliver greater impact in their roles. Embracing continuous
learning and the responsible use of AI is an essential part of how we work.
Rocket is committed to working with and providing reasonable accommodation to
individuals with physical and mental disabilities. If you need special
assistance or an accommodation while seeking employment, please call:
781-577-4321 or send an email to people@rocketsoftware.com. We will make a
determination on your request for reasonable accommodation on a case-by-case
basis.
As part of our commitment to a safe and trustworthy workplace, we include
background and reference checks in our hiring process.
It is unlawful in Massachusetts to require or administer a lie detector test as
a condition of employment or continued employment. An employer who violates this
law shall be subject to criminal penalties and civil liability.
If you like wild growth and working with happy, enthusiastic over-achievers,
you'll enjoy your career with us!
Job Tags
Full time, Remote work