Job Description

Job Description

Job Description

Senior Observability Engineer

No 3rd Party, no C2C!

About the role

We are seeking a Senior Observability Engineer to help design, implement, and mature our observability capabilities across modern cloud-based environments. In this role, you will focus on building scalable visibility into application and infrastructure health using New Relic , enabling teams to monitor performance, detect issues earlier, and respond with confidence. You will play a key role in shaping observability strategy, improving telemetry coverage across distributed systems, and creating practical standards for metrics, logs, and tracing. This is a 6-month contract role based onsite in Plano, TX, with the possibility of conversion.

What you'll be doing

• Architect and scale observability solutions using New Relic, including APM, Infrastructure, Logs, Synthetics, and NRQL, to support reliable monitoring across systems and services.
• Design and build dashboards, visualizations, and alerting workflows that provide real-time insight into system behavior, service health, and operational performance.
• Automate observability deployment and configuration through Terraform, OpenTofu, or similar infrastructure-as-code tools to improve consistency and repeatability.
• Analyze telemetry data to identify root causes, troubleshoot incidents, and uncover opportunities to improve reliability, stability, and performance.
• Partner closely with engineering teams to define and implement observability best practices for metrics, logs, and distributed tracing across applications and platforms.
• Support visibility across cloud and containerized environments, helping teams better understand dependencies, service interactions, and production behavior.
• Contribute to a proactive monitoring approach by refining alert quality and helping reduce noise while improving signal for operational teams.

What we're looking for

• Deep hands-on expertise with observability practices and a strong understanding of how to build meaningful monitoring for complex, distributed systems.
• Strong New Relic experience, including the ability to work confidently with NRQL, APM, alerting, dashboards, and related platform capabilities.
• A collaborative mindset with the ability to work effectively across engineering teams and influence adoption of observability standards and best practices.
• Strong problem-solving and troubleshooting skills, with a focus on using telemetry data to investigate incidents and improve system performance.
• Experience working in cloud-native environments, along with a practical understanding of how observability supports reliability in modern infrastructure.
• Comfort with automation and infrastructure as code, especially in environments where repeatability and scalability are important.
• Clear communication skills and the ability to translate technical findings into actionable recommendations for stakeholders and partner teams.

What you'll need

• 7+ years of experience in Cloud, SRE, DevOps, or Observability roles.
• 3+ years of hands-on experience with New Relic, including NRQL, APM, alerting, and dashboard development.
• Strong experience with Terraform or other infrastructure-as-code tools.
• Cloud platform expertise in AWS (preferred), Azure, or GCP.
• Experience with scripting in Python, Go, or Bash.
• Solid understanding of microservices, containers, Docker, Kubernetes, and CI/CD practices.
• A strong troubleshooting and performance optimization mindset.

What we offer

• 6-month contract opportunity.
• Possible conversion based on business needs and fit.
• Onsite work environment in Plano, TX.
• Sick days provided.
• The opportunity to work on high-impact observability initiatives that support system visibility, reliability, and engineering effectiveness.

Job Tags

Similar Jobs