Job Description

The Role We are seeking a strategic, highly motivated Social Media & Community Manager to elevate our presence across a diverse digital ecosystem. Reporting directly to the Senior Social & Community Manager, you will serve as a key architect of our brand’s voice, managing high-growth channels and fostering deep community engagement. In this role you’ll get to: Calendar Management: Maintain a master content calendar that ensures a cohesive brand narrative across all platforms, while tailoring delivery to fit each platform’s unique algorithm and audience behavior. Strategic Growth & Analytics: Translate raw platform data into executive-level insights. You won’t just report numbers; you will provide the "so‑what" and the "what’s next" to the Senior Manager to guide future strategy and investment. Commerce Management: Lead the execution of "commerce‑first" content, including the end‑to‑end management of TikTok Shop and integrated social commerce features. Trend Forecasting: Stay ahead of the curve by identifying emerging trends, sounds, and platform features before they go mainstream. Community & Relationship Management: Move beyond reactive moderation by actively seeking out and engaging in relevant conversations across the social ecosystem—building bridges with niche communities and potential brand advocates. Work cross‑functionally and manage a team of two creatives. What we are looking for in you: 5+ years of experience in social media management, ideally within a fast‑paced beauty, fashion, or lifestyle brand. Expert‑level knowledge of TikTok, Instagram, Pinterest, and YouTube, including a deep understanding of how unique algorithms reward different types of engagement. Proficiency in social media analytics tools (e.g., Dash Hudson, Sprout Social, or native platform insights). You must be comfortable reporting on KPIs across all core platforms. A proven "self‑starter" who takes ownership of projects, thrives in autonomy, and brings new, data‑backed ideas to the table. Comfortable being the face of the brand for Shorts/Reels/TikToks and possessing basic mobile video editing skills (CapCut, etc.). Established people‑management experience, enabling you to lead, develop, and align team members to deliver consistent, high‑quality output that supports our brand’s strategic objectives. The good Stuff: Flexible working hours with core hours from 10am to 4pm Working 2 days in the office and 3 days from home Salary from $100,000 Performance‑related bonus of 10% based on annual salary 27 days holiday, with the option to buy or sell holiday days ❤️ 2 volunteering days per year 10 days working from any location of your choice Flexible public holidays—choose the standard public holidays or swap them for dates that are more meaningful to you Enhanced family policies Office perks incl. free breakfasts, snacks, and Happy Hour. Meeting‑free Fridays with an early 4:00 pm finish to kickstart your weekend! Pet friendly office. Bring your furry friend to work with you! BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need. #J-18808-Ljbffr Tangle Teezer Ltd

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