Job Description

• It is key to emphasize needing more tableau experience than SQL experience. This person will be owning our production tableau reports and do a lot of heavy lifting in reporting and working with a team of developers and ETL members.
• Someone who works well in a team and likes to coach/teach junior team members. Someone with the mindsight of continuous improvement and wanting to help the team get better overall instead of just working in a silo is crucial for this role. Working with limited direction and a heavy problem-solving focus is important to me also.

• Seeking a highly-motivated and enthusiastic individual to fill the role of an Integration Analyst III (Tableau Data Developer).
• You will work as part of a team to monitor and troubleshoot issues with our reporting products, produce Tableau dashboards and reports, and deliver ad hoc analyses tied to the Activation Provisioning Services for technician-installed and self-installed devices.
• Looking for a candidate to provide expert technical leadership, guidance, and support in formulating strategic approaches and data architecture for ideal Tableau performance.
• This position is responsible for designing and leading/supporting other developers in designing robust reporting and analytics, as well as defining and implementing standards and best practices.
• Provides advanced guidance, direction and oversight to junior/mid-level developers while participating in the development, implementation and adherence to standards for Charter's data and reporting systems.
• Serves as an expert resource to management while providing input to assist in the development and enhancement of strategic direction.

• Monitor and respond to alerts and notifications from our software products.
• Collaborate with team members to troubleshoot and resolve issues related to our reporting products.
• Own development of Tableau reports and dashboards for our customers.
• Create definitions of new metrics to gauge performance and enhance existing data
• Provide Tableau support and troubleshooting to our customers
• Write and execute SQL and excel analysis to support ad hoc analyses
• Support efforts to capture new data elements from applications
• Support discussions with ETL coding team and provide feedback and expertise while testing out new data sources
• Build relationships with Development teams and foster cross-team improvements
• Escalate critical issues to the appropriate teams or individuals.
• Participate in the development and implementation of monitoring and alerting systems.
• Maintain documentation related to team processes and procedures.
• Continuously learn and improve processes and procedures to ensure efficient and effective support

• Bachelor's degree in Computer Science, Information Technology or related field.
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Familiarity with cloud infrastructure, e.g. AWS, Azure, Google cloud, etc.
• Advanced/Expert Experience with Tableau Desktop and Server
• Intermediate Experience and knowledge with SQL
• Data analytics experience
• Familiarity with incident management and resolution processes is a plus
• Experience with Tableau software, including report development and dashboard creation
• Solid understanding of Tableau and ETL processes.

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