Job Description

Technical Writers

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Technical Writers's primary responsibility is to write responses to Requests for Proposals (RFPs) from state government clients. Works closely with capture manager, proposal manager, sales executive, solution lead, delivery representatives, subject matter experts, and other proposal team members to tailor contractual provisions to tailor RFP responses to meet client requirements, company value proposition, and complete proposal according to established schedule. Incorporates and articulates win themes and works to ensure a compelling customer-focused story throughout the proposal. Responsible for developing and reviewing proposal drafts to ensure that they are responsive, accurate, concise and strategic.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Review RFPs and related documents furnished by the procuring agency; analyze to understand and capture specific operational, administrative, and proposal requirements
• Interview subject matter experts (SMEs) in business functions throughout the organization to determine Optum's business and operational approach to satisfy the requirements
• Translate technical information into clear, readable narrative for both technical and non-technical readers, ensuring consistency, clarity, and quality
• Contribute ideas regarding business solution based on own ideas, experience, and research
• Write, develop and maintain baseline proposal content
• Develop outline for proposal sections to address all elements of direct, derived, and implied requirements
• Draft concise, complete, and clear proposal responses to the RFP requirements and/or questions in accordance with Optum proposal development standards, stylistic guidelines, and formatting conventions
• Collect and/or develop proposal exhibits, attachments, appendices relevant to assigned sections
• Work with proposal manager and production team to address proposal layout and production issues
• Escalate conflicts and issues to proposal leadership as required
• Complete work according to deadlines provided by proposal leadership
• Participate in ongoing continuous improvement of the Optum government proposal development process
• Conduct other business development duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of proposal writing experience, preferably for government clients (e.g. Medicaid agencies)
• 5+ years technical writing skills within the health IT industry
• Proficiency in Microsoft applications, including Word, Excel, PowerPoint, as well as AI tools
• Proven writing skills that demonstrate a natural command of language, grammar, organization and flow
• Proven analytical/critical-thinking skills for understanding complex product offerings and value propositions and defining them in succinct, persuasive written responses
• Proven ability to edit descriptive text in accordance with style guide
• Proven ability to think, create and write 'outside the content knowledge base'
• Proven ability to perform effectively under pressure, problem solve and be able to practice strong organizational skills when faced with multiple, time-sensitive priorities
• Proven solid interpersonal, communications, and negotiating skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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