Job Description

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

The Warehouse Supervisor is responsible for leading the day-to-day operations of the warehouses. This role ensures efficient workflow execution, accurate inventory movement, and safe, high-performing operations while delivering on quality, service, and productivity targets.

Responsibilities

• Oversee daily warehouse operations including shipping, receiving, picking, staging, and material movement
• Coordinate and prioritize work assignments to meet production and customer delivery requirements
• Ensure timely and accurate processing of inbound and outbound shipments
• Monitor workflow and adjust staffing or priorities to meet changing business needs
• Lead, coach, and develop warehouse team members to drive performance and engagement
• Manage employee schedules, attendance, and shift coverage to ensure operational continuity
• Provide training and onboarding for new employees and support cross-training initiatives
• Ensure adherence to all safety policies, procedures, and regulatory requirements
• Maintain compliance with inventory control processes and quality standards
• Partner with materials and planning teams to ensure alignment on material flow and inventory needs
• Identify process improvement opportunities to increase efficiency and reduce waste
• Serve as primary point of contact between warehouse operations and other departments
• Communicate daily priorities, issues, and performance updates to leadership
• Collaborate with production, scheduling, and logistics teams to meet business objectives
• Perform other duties as assigned to support business needs

Qualifications

• • Associate degree in Business Management or a related field or equivalent work experience
  • Minimum of 3 years of experience in a distribution or manufacturing environment
  • 2 to 3 years of supervisory or leadership experience
  • Basic knowledge of economy of motion techniques
  • Demonstrated ability to effectively manage and lead employees in high-stress environments
  • Prior experience supervising or managing employees in a production or warehouse environment
  • Experience in roles such as Operations Scheduler, Merchandise Coordinator, or Loss Prevention Supervisor

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.
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ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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