Work From Home Agent (Remote) Job at Kinley Ames LLC, United States

TmxyVmZHYlRGbkpLd3I1cmxIaHEreVB4dnc9PQ==
  • Kinley Ames LLC
  • United States

Job Description

Call Center Representative

Kinley Ames is looking for experienced and entry level Call Center Representatives to provide Customer Service and Technical Support. We are growing and seeking associates to assist customers with orders, billing, travel, customer service, reservation, technical support and more.

Job Responsibilities:
  • Answer incoming calls, chats, and emails
  • Research, analyze and determine the appropriate course of action
  • Build trust and rapport with the customer through clear, respectful interaction
  • Offer members alternative vacation options
  • Solve member concerns for first call resolution
  • Upsell eligible customers home warranty solutions
  • Enter new customer information into the system
  • Process payment deferrals and installment plans
  • Problem solve, mediate, and negotiate
  • Escalate issues appropriately
Education and Experience:
  • High school diploma or equivalent
  • Required language proficiency
  • Good data entry and typing skills
  • Great customer service and people skills

Please note:

Must have a working computer, high speed hard-wired internet connection, and a plain old telephone line.

This is an opportunity for you to work from home, schedule your own hours and spend more time with your family. We look forward to working with you.

Job Tags

Remote work

Similar Jobs

Penn Highlands Healthcare

Home Health Care Aide, Home Health Job at Penn Highlands Healthcare

 ...Home Health Care Aide, Home Health US:PA:Clearfield | Nursing & Nursing Support | Full Time Regular Posted 10 months ago Description As a Home Health Aid, you'll be responsible for assisting in the total nursing care for all patients utilizing standards of... 

SPECTRUM

Field Service Technician Job at SPECTRUM

 ...rewarding career with us. Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this... 

Amazon Warehouse

Amazon Picker Packer - Earn Up to $19/hour - Flexible Shifts Job at Amazon Warehouse

 ...Amazon Delivery Station Warehouse Associate Job Overview You'll be part of the dedicated Amazon team at the delivery station - the last stop before we deliver smiles to customers. Our fast-paced, active roles receive trucks full of orders, then prepare them for... 

Howmet Aerospace

Weekend Wax Production Lead (6am-6pm) Job at Howmet Aerospace

 ...Howmet Aerospace is seeking a Team Leader for the Wax-IGT Weekend shift to coordinate work activities and ensure production goals are met effectively. This position requires strong leadership skills and a minimum of 3 years of manufacturing experience.The Team Leader... 

Integral Senior Living

Senior Living- Housekeeping Job at Integral Senior Living

 ...Integral Senior Living - - Responsibilities: Performs cleaning duties according to schedule in assigned areas; Sweeps, dusts, dust mops, and wet mops all floors and stairways; Cleans, sanitizes, and polishes lavatory, shower and sink fixtures; Scrubs bath and shower room...