Job Description

Job Description

Job Description

Loan Officer I

Are you passionate about helping people achieve homeownership and financial success? We're looking for a motivated and member-focused Loan Officer I to join our team. In this role, you'll guide applicants through the mortgage lending process, build lasting relationships, and provide exceptional service from application to closing.

About Us

1st Community Credit Union proudly serve communities across Monroe, La Crosse, Trempealeau, Jackson, Buffalo, Eau Claire, Clark, Wood, Adams, Juneau, Sauk, Richland, Crawford, and Vernon counties, with convenient branch locations in Sparta, West Salem, and Tomah, WI.

What You'll Do

• Interview members and applicants to prepare and process loan applications in accordance with lending policies and procedures.
• Communicate loan decisions clearly and professionally to applicants.
• Ensure mortgage loan transactions are processed accurately and efficiently throughout the entire lending process.
• Maintain current knowledge of credit union products, secondary market requirements, lending regulations, and compliance standards.
• Respond to inquiries regarding credit union products and services with a high level of member service.
• Identify opportunities to recommend additional products and services that meet members' financial needs.
• Develop mortgage lending business through referrals, networking, and relationships with realtors, contractors, and community business partners.
• Stay informed on mortgage industry trends, market conditions, and lending developments.
• Provide financial guidance and counseling to help members make informed borrowing decisions.

What We're Looking For

• An associate's degree in finance and/or three years of real estate lending experience preferred.
• Secondary market experience preferred.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational abilities.
• Ability to build relationships and provide outstanding member service.
• Self-motivated with the ability to work independently and as part of a team.
• Commitment to professionalism, confidentiality, and compliance.

We Support Your Well-Being

We offer a comprehensive benefits package designed to support you inside and outside of work, including:

• Health, dental, and vision insurance

• Voluntary coverage options (accident, critical illness, cancer)

• 401(k) plan with up to 5% employer match

• Life insurance and long-term disability coverage

• Paid holidays and educational reimbursement

• Generous vacation, personal, and sick time

Our Culture & Values

Our work is guided by the values of Community, Communication, Courage, and Collaboration . We're committed to continuous improvement, professional development, and delivering a standout experience for every member we serve.

Why You'll Love Working Here

At 1st Community Credit Union, you're not just taking a job - you're joining a mission. Your work will have real impact, strengthening our cooperative philosophy of People Helping People . You'll be supported by a team that values your growth, respects your work/life balance, and celebrates your contributions. If you're looking for meaningful work, supportive colleagues, and opportunities to grow both professionally and personally, you'll find your place here.

1st CCU is an Equal Employment Opportunity (EEO) employer. It is the policy of 1st CCU to provide equal employment opportunities to all qualified applicants regardless of their race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by state or federal law.

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